Privacy Policy

Data Policy for Ferienwohnung Up & Casa Up 1. Introduction At Ferienwohnung Up (Willingen Sauerland, Germany) and Casa Up (Orihuela Costa, Spain), we prioritize the privacy and security of your personal data. This Data Policy informs you about how we collect, process, and store your data in compliance with the data protection laws in the Netherlands, Germany, and the United Kingdom. 2. Data Collection We collect the following data: Personal information (name, contact details) Stay information (dates of stay, location, number of guests) Payment details (invoice information) Preferences and feedback (to improve service) 3. Use of Data The collected data is used for: Managing bookings and payments Improving the guest experience Complying with legal obligations (tax filings, etc.) 4. Data Security All data is securely stored on our servers and is accessible only to authorized personnel. We use encryption and other security measures to protect your personal data. 5. Data Sharing We only share your data with: Payment processors and booking platforms for processing payments and reservations Legal authorities, if required by law 6. Your Rights You have the right to access, correct, and delete your data. If you wish to exercise these rights, you can contact us at [contact details]. 7. Changes to this Policy We reserve the right to update this Data Policy at any time. We will inform you of any changes via our website or by email. Applicable Law: Netherlands: GDPR (General Data Protection Regulation) Germany: DSGVO (Datenschutz-Grundverordnung) United Kingdom: UK GDPR (General Data Protection Regulation)